If you spot any violation to the Terms of service (including but not limited to copyright infringement) we urge you click here and inform us of any ill action by users. Your feedback is highly appreciated.
|Max upload file size||20240 Mb||2000 Mb|
|Storage space||Unlimited||98 GB|
|Download volume||34 GB in 1 days||5 GB in 1 days|
|No downloads delay||60 seconds|
|No downloads captcha|
|When are your files deleted?||Never||60 days after last download|
Note:* Please check your email once you paid, in order to see which payments description you can expect on your statement.
* Transfer speed is unrelated to Transfer quota. The quality of your file transfers' speed can be affected by many factors beyond our control, such as your local network and your Internet Service Provider. KenFiles always processes file transfers at the maximum possible speed.
* If you have any questions relating to the use of our service, please check our FAQ section first. There is probably already an answer to your question waiting for you there. If you do not find the answer there, please do contact us by using our feedback form. We will respond to your inquiry as quickly as possible.
What is a subscription and what is it for?** Premium subscription allows you to enjoy additional benefits to the free service that KenFiles offers. When you buy Premium subscription, you sign up for auto renewal by default. This means that your account will be charged again 24 hours before your premium is expired and that your Premium subscription will be extended for another period which you have selected. This allows you to enjoy our Premium service without having to worry about the subscription expiring. You can however easily unsubscribe from auto renewal on your KenFiles bills page.
Refund PolicyYou may cancel your Membership before 1 days of using your account if you are not completely satisfied. To cancel your Membership, simply contact us and send your payment info + username, You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute.
The following conditions apply to any Premium Membership cancellation:
Your request is made within 10 days of last payment and We pay only with your payment method, 10% of your payment will be reduced for TAX. Only last payment can be refunded. You do not have to use of the account at all.